A Message to Our 'Ohana
Aloha to our ‘Ohana,
At Maui Jim, we care deeply about our employees and our customers as they are part of our ‘Ohana, our family. As COVID-19 spreads, everyone will have to make decisions to protect the health and well being of their families. For us, that means temporarily closing our retail locations in both Maui, HI and Peoria, IL as well as some of our European offices. Further, to ensure we are doing our part in limiting the spread of the COVID-19 virus, we have initiated measures for our employees—including our sales team—who can work from home to do so immediately. We are committed to our ‘Ohana and want all Maui Jim employees to rest assured they will continue to be compensated during this health crisis.
Our team will continue to provide the best customer service experience possible, which includes fulfilling orders, managing repairs and ensuring there are always resources available for anyone to directly contact us with questions or concerns.
Phone: 888-666-5905 (general questions and information)
888-666-5602 (repair questions and information)
Please check our Customer Service page for specific contact information in your region.
Our hearts go out to everyone across the globe who has already been impacted by COVID-19 and we encourage our friends everywhere to take the extra precautions necessary to safeguard their health and that of others. It is everyone’s responsibility to help stop the spread of this virus. The Centers for Disease Control and Prevention and your local health authorities are the best resources for updates and answers to questions.
We believe in our ‘Ohana and our future, and are confident we will all emerge stronger and with a sense of heightened optimism.
Thank you for your business, loyalty and patience.
The Maui Jim 'Ohana