Customer Service

Repairs

Need to repair your sunglasses? Frame, Lens and Temple damage need to be shipped in to our repair facility for service. Most nose pads can be ordered and shipped directly to you free of charge.
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Returns

Your satisfaction is our priority. You may return your merchandise purchased from the Maui Jim website for credit within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit.
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FAQs

Check out our Frequently Asked Questions.
FAQS

Warranty

Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship, when purchased from an authorized Maui Jim reseller. Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective – exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage. This warranty does not cover shipping cost.