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Contact Information

For general questions and information: customercare@mauijim.com

For product repairs: repair.us@mauijim.com

Mainland US

General Questions 888-666-5905
Repairs 888-666-5602
One Aloha Lane Peoria, IL 61615

Hawaii

Maui
Walk-In Repairs The Shops at Wailea 3750 Alanui Dr Ste A16 Wailea, HI 96753 808-661-8841

Whalers Village 2435 Ka'anapali Parkway Ste L07 Lahania HI 96761 808-661-8851

All Other Islands

General Questions 888-666-5905
Repairs 888-666-5602

Warranty

Our sunglasses are warranted to the original purchaser for two years from the date of purchase against any defect in materials and workmanship. Nose pads and temples are free as long as the parts are available. We’ll repair or replace at our option, any pair of Maui Jims found to be defective and exclusive of damage caused by improper or unreasonable use.

Customer Support

Product Registration

Returns

Your satisfaction is our priority. You may return your merchandise purchased from the Maui Jim website for credit within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit.

Start Your Return

Repairs

Need to repair your sunglasses?

Need a Repair?

FAQs

Check out our Frequently Asked Questions.

FAQS