Comenzar su proceso de reparación visitando repairssp.mauijim.com. Por favor complete el formulario al proporcionar la información necesaria para su reparación.  También puede contactar con nosotros a través de correo electrónico en repair.es@mauijim.com.

Póngase en contacto con nuestro departamento de servicio de atención al cliente para obtener información adicional y asistencia. Tenga sus gafas de sol a mano cuando realice la llamada. Llame de forma gratuita al número 900 161 606.

Todos los pedidos de lentes graduadas deben ser procesados a través de una óptica autorizada por Maui Jim. Si quiere buscar una óptica autorizada para lentes graduadas, utilice la opción Distribuidores

Nuestra garantía de 2 años no cubre el desgaste normal por el uso o abuso. Ofrecemos opciones muy competitivas de reemplazo de lentes a través de nuestro departamento de reparación. Por favor visite repairssp.mauijim.com para obtener información sobre cómo enviar en sus gafas de sol para su modelo. También puede contactar con nosotros a través de correo electrónico en repair.es@mauijim.com.

Maui Jim ofrece las mejores opciones de servicio de reparación a nuestros clientes. El precio de la reparación varía en función del modelo de gafa. Para confirmar los cargos por su estilo, póngase en contacto con nuestro departamento de atención al cliente al número gratuito 900 161 606 y estaremos encantados de ayudarle.

CORREO ELECTRÓNICO

Para información y preguntas generales: sales.es@mauijim.com
Para reparaciones de productos: repair.es@mauijim.com
Para información y preguntas sobre empleo: hr.us@mauijim.com
Para preguntas sobre el sitio web y ayuda técnica: webmaster.us@mauijim.com

CORREO

Maui Jim Spain, S.L.
C/ Sepúlveda, 7A
28108 Alcobendas (Madrid)

TELÉFONO

900 161 606 / 916 289 420

Cleaning & Care tips

As with any quality product, proper care will enhance and prolong the usefulness of your sunglasses and protect your investment. Your sunglasses are coated on the backside of the lens with an anti-reflective (A/R) coating which is essential in eliminating glare and is one of the three elements that make up our patented design. For optimum performance, rinse your sunglasses daily in warm water. Use a mild liquid dish or bath soap to wash each lens surface. Dry using a clean, soft, absorbent cloth. Do not use paper-based products to clean your lenses. Do not use abrasive cleaners, soaps or detergents that may leave a deposit on the lens. Do not use tissues with added lotions, lanolin, silicone or other cleaners; they will leave a film on the lens.

Scratches

The multiple coatings on your lenses are resistant to light scratching, however heavy, abusive scratching can break through the coatings and cause visible marks. Significantly help prolong the life of your lenses by removing dirt and other particles with good cleaning practices and keep your sunglasses in their case while not in use. Good cleaning practices will also help minimize scratching.

Chemicals

Certain common household chemicals will react negatively with the frame material and the metal oxides used on the coatings of your lenses. Avoid contact with acetone (nail polish remover), caustic solutions (such as glass or other ammonia based cleaners), hair sprays containing methylene (listed on label), chlorine (from swimming pools or unfiltered water) or glue.

Hard water

"Hard" water contains high levels of dissolved minerals, especially calcium and magnesium. It is "softened" by the addition of sodium during the filtering process. Everyday examples include pool water and unfiltered water, such as sprinkler water. "Hard" water can be a nuisance to sunglass wearers, as it leaves white spots on lenses after drying. To avoid spotting, simply rinse any sunglass or eyeglass with filtered (tap) water, and wipe dry with a clean cloth.

Salt water

All Maui Jim sunglasses are saltwater safe and corrosion resistant. As with "hard" water, we suggest you rinse off any sunglass with filtered (tap) water, and wipe dry with a clean cloth.

Heat

Excessive heat may deteriorate your lenses or misshape your nylon frame. Avoid placing your sunglasses where you might expect excessive heat, for example, on the dashboard of your car.

Hardware

We recommend that you visit your local sunglass retailer periodically to have them tighten the eyewire screws, attached temples and nose bridge.

Clean cloths

All new sunglasses purchased from Maui Jim include a clean cloth bag. Clean cloths are a great way to keep your sunglasses clean and smudge free. We recommend you frequently launder your clean cloth to keep if free of debris, dirt and oils that could damage your lenses. Wash in warm soapy water. Do not use fabric softener as this may leave a film on your lenses.

Your satisfaction is our priority. You may return your merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit. Click here to get a return label that can be used to send your package to us.