Maui Jim may change this Policy from time to time by updating this Policy. Please note that the Policy may be revised and reissued, prospectively by posting updated terms on this Site. You consent and agree to receive notices of updates of the Policy through our posting of the updated Policy on the Site. You should visit this page regularly to review the current Policy. Your continued use of the Site will be deemed as irrevocable acceptance of the Policy and any revisions. You should check this Policy from time to time to ensure that you are satisfied and in agreement with any changes.
Information gathered by Maui Jim as a result of your use of the Site, is subject to this Policy. This Policy applies only to activities Maui Jim engages in on the Site and does not apply to Maui Jim's activities that are “offline” or unrelated to the Site.
Maui Jim collects certain anonymous data regarding the usage of the Site. The anonymous data collected does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the Site. The anonymous data collected by Maui Jim can include information such as the type of browser you are using, and the length of the visit to the Site. This information can be gathered when feedback or e-mails are sent to the Site, when you register for services, or make enquiries via the Site. You may also be asked to provide personally identifiable information on the Site, which may include your name, address, telephone number and e-mail address.
By agreeing to this Policy, you consent to grant us the right to process any and all data you provide while using the Site. By consenting to this Policy, you also agree that Maui Jim's exercise of the terms of this Policy as stated herein is not in violation of Articles 6 and 13 of the UAE Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes (the “Cybercrimes Law”) or any other articles or laws. Kindly note that as per Article 6 of UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its executive regulation (the “Data Protection Law”), you have the right to withdraw your consent at any time by emailing us at email@example.com or calling us at +971 4 299 1207, provided that such withdrawal will not affect the legality and lawfulness of the processing of data made based on the consent given prior to the withdrawal.
2. USE AND DISCLOSURE OF INFORMATION
Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the Site to others.
What do we do with the information we gather?
We maintain a special record for your personal data as required under Article 7(4) of the Data Protection Law. Further, we process your information and data for the purposes and cases noted under Article 4 of the Data Protection Law and to understand your needs and provide you with better service. By providing us with your personal information, you consent to us processing your personal information in one or more of the ways described in this Policy, including the following reasons or any similar reason:
- Internal record keeping.
- Improve our products and services.
- Improve the functionality of the Site.
- Perform statistical and data analysis.
- We may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or messages. We may use the information to customize the Site according to your interests.
- We may use your information to contact you by email, phone, or messages in connection with the fulfillment of transactions you may make while using the Site.
What personal information do we collect?
In general, you can visit the Site without telling us who you are or revealing any personal information about yourself. We may track the internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
If you do opt in to various mailing programs, or elect to place orders through our Site, then we may also collect information including your name, address, email address, telephone numbers, and credit card information.
How do we collect your personal information?
We collect your information in various ways, including but not limited to the following:
Browsing cookies, creating an account or logging in, shopping, submitting repair requests, and requesting information about events.
What analysis tools do we use?
To this end, the Site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") and Hotjar, a web site usage analysis tool, provided by Hotjar Ltd. to collect data that allows us to improve the functionality of the Site and make them more useful to you and easier to use. For more information about Google (https://www.google.com/policies/privacy/) and Hotjar (https://www.hotjar.com/privacy), including those companies' privacy policies.
By visiting the Site, you acknowledge that you accept and consent to our privacy practices as well as those of Google and Hotjar as outlined or linked to in this Policy.
Google Analytics: Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of websites and applications, to prepare reports on their activities, and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. You can visit https://support.google.com/analytics/answer/181881?hl=en to opt out of being tracked by Google Analytics.
If we engage third-parties to carry out services in relation to our Site, you will be notified by way of an update to this Policy in which you may or may not consent to it as per Article 13(2) of the Data Protection Law.
Where and how we store your personal information?
All personal information that we obtain about you will be stored and retained in accordance with the Data Protection Law and this Policy.
Personal information submitted to or collected through our Site may be stored and/or processed in the United States of America, United Kingdom, Canada, Australia, European Union, or elsewhere provided that these countries have legislation on personal data protection therein or as the case may be according to Articles 22 and 23 of the Data Protection Law. By providing us with your information (including by using our Site), you consent to any such transfer of information outside of your country or region as long as it is in compliance with Articles 22 and 23 of the Data Protection Law.
3. PAYMENT INFORMATION
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third-parties.
Please be assured of the caution we use regarding the personal information you provide during the checkout process. We have adopted security guidelines, rules, and technological measures to safeguard your personal information under our control from unapproved access, illegitimate usage and divulgence, and unapproved or incidental erasure or amendment.
On our Site, we utilize Secure Sockets Layer (SSL) technology to protect the security of your credit card information.
SSL encrypts your order information to avoid the decoding of that information by anyone other than Maui Jim. To make sure you are accessing our secure server before you submit your credit card information, please check your browser to see either an unbroken key or a closed lock (depending upon your browser), to ensure SSL is active. To double-check for security, look at the URL or location line of your browser during the order process. If you have accessed a secure server, the first characters of the address will change from "http" to "https". Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders at mauijim.com. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at +971 4 299 1207.
Your credit card information submitted on the Site is stored and processed by a third-party which has contractually agree to comply with all rules, regulations, standards, or guidelines adopted or required by the credit card payment brands (including, without limitation, Visa, MasterCard, American Express, Discover, and JCB) and the UAE Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services (the “Electronic Transactions Law”) relating to privacy, data security, and the safeguarding, disclosure, and handling of payment instrument information.
You consent to Maui Jim saving any documents or data related to any transactions you conduct in our Site as per Article 6 of the Electronic Transactions Law and those documents and data should be deemed as originals per Article 9 of the same law.
4. INFORMATION SHARING
We do not share personal information with companies, organizations, or individuals outside of Maui Jim and its affiliated companies (Maui Jim, Inc., Maui Jim Middle East FZE and other affiliated companies) except as stated above and as follows which you will be deemed to consent to once you agree to our Policy:
Consent: We will share personal information with companies, organizations or individuals outside Maui Jim when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information. Maui Jim may use non-personal “aggregated data” to enhance the operation of the Site, or analyze interest in the areas of the Site. Additionally, if you provide Maui Jim with content for publishing or feedback, we may publish your username or other identifying data.
Internal Use: Maui Jim shares information among affiliates and with third-party vendors, consultants, and other service providers who are working on Maui Jim's behalf and need access to your information to carry out work for Maui Jim as explained above.
Analytical Purposes: We share information with third parties for analytical purposes, as is described above. Please be assured that we never sell, trade, or rent any of your personally identifiable information to third-party websites or companies for commercial purposes.
Legal Requirements: We will share personal information with companies, organizations, or individuals outside of Maui Jim to: (a) comply with applicable laws, regulations, legal processes, or enforceable governmental requests, (b) to enforce applicable Terms of Service, including investigation of potential violations of same, (c) to investigate, detect, prevent, or otherwise address fraud, intellectual property infringement, security, or technical issues, and (d) to protect against harm to the rights, property or safety of Maui Jim, our Site and its users, or the public as required or permitted by the law.
Business Transitions: It is possible that as Maui Jim develops, there could be mergers, acquisitions, and asset sales or transfer that could result in a change in ownership or control of your personal information. If this were to happen, we would continue to ensure the confidentiality of your personal information and ensure that the proposed or consummated reorganizations in this case agree to the terms and obligations as stated herein in this Policy. You consent that your personally identifiable information may be provided to a third-party if Maui Jim files for bankruptcy.
Third-Party Advertising: We may use third-party advertising companies to collect data when you visit the Site. These companies may use information (not including your name, address, email address or telephone number) about your visits to our Site in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit http://kenshoo.com/privacy-policy/
Cookies are small bits of data cached in a user's browser. Maui Jim utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.
6. HOW WE PROTECT YOUR INFORMATION
We maintain procedural, technical, and physical safeguards for our online services to help protect against loss, misuse or unauthorized access, disclosure, alteration, or destruction of the personal information you provide via our online services. We also ask the processors, service providers and data protection officer1 that help us deliver our online services to do the same. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop, or improve our online services. Unfortunately, no transmission of data is guaranteed to be completely secure. It may be possible for third-parties not under our control to intercept or access transmissions or private communications unlawfully. Therefore, any transmission of personal information to Maui Jim is made at your own risk. If you believe that your interaction with us is no longer secure, please, notify us using the contact details below at Clause 10. It is important that you protect and maintain the security of any account you create and that you notify us immediately of any unauthorized use of any Maui Jim account. Do not disclose your password to anyone else. By accessing and using the Site, you accept that the level of security, at the time of logging in, is sufficient and the risk that any information you provide may be inadvertently disclosed to third-parties through an intrusion or violation of our security features. Maui Jim will have no liability whatsoever for any such disclosure. That being said, we adopted organizational policies in line with the Data Protection Law to handle any suspected data breach or infringement. Maui Jim will immediately upon becoming aware of any infringement or breach of your personal data notify you and the relevant government authority of such infringement or breach as required by Article 9 of the Data Protection Law and its executive regulation.
7. OTHER WEBSITES
Maui Jim is not responsible for the privacy policies of websites to which it links. If you provide any information to such third-parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third-parties' privacy policies before providing any data to them. We are not responsible for the policies or practices of third-parties. Please be aware that our Site may contain links to other websites on the internet that are owned and operated by third-parties. The information practices of those websites linked to our Site are not covered by this Policy. These other websites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these third-parties directly if you have any questions about their use of the information that they collect.
Maui Jim does not knowingly collect personal information from minors under the age of 21. Minors are not permitted to use the Site or its services, and Maui Jim requests that minors under the age of 21 not submit any personal information to the Site. Since information regarding minors under the age of 21 is not collected, Maui Jim does not knowingly distribute personal information regarding minors under the age of 21.
From time to time, we may revise this Policy to reflect industry initiatives, changes in the law or technology, or changes in our practices regarding information collection and use. Any changes to this Policy will become effective upon the posting of the revised Policy on the internet, accessible through this Site. By continuing to use this online service following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as amended from time to time, in whole or in part, please do not continue to use our Site and online services.
10. CONTACT US
If you believe that any information we are holding on you is incorrect or incomplete, or you wish to exercise any of your rights stated herein or in the Data Protection Law, please write to or e-mail us as soon as possible at the below address. We will promptly correct any information found to be incorrect. For any queries or complaints, in relation to this Policy or Maui Jim's privacy practices, please contact us at firstname.lastname@example.org or call us at +971 4 299 1207.
11. GOVERNING LAW AND DISPUTE RESOLUTION
This Policy is governed by the laws of the United Arab Emirates, including but not limited to, the Data Protection Law and its executive regulation, the Electronic Transactions Law, and the Cybercrimes Law.
Any dispute arising out of or in connection with this Policy shall be referred to a court of competent jurisdiction in Dubai.
1 As per Article 10 of the Data Protection Law, a data protection officer is not required unless: (a) the processing of data would cause a high-level risk to the confidentiality and privacy of the personal data as a result of adopting technologies that are new or associated with the amount of data, (b) the processing of data will involve a systematic and comprehensive assessment of sensitive personal data, including profiling and automated processing, or (c) the processing of data will be made on a large amount of sensitive personal data.