Häufig gestellte Fragen
- Sunglasses
Kostenloser Versand * Lieferumfang?
Kostenloser Versand gilt nicht für Prozent Rabatt Rabatt-Karte Verwendung. Versand und Steuern sind anwendbar, wenn Sie Rabatt-Karte verwenden, die einen Prozentsatz des Verkaufspreises bietet. Beschleunigte Versandkosten gelten für alle VIP oder Prozent Rabatt Rabatte. Für eventuelle Versandkosten wird keine Gutschrift ausgestellt.
Ist es möglich einen Ersatz für Nasenpads zu bekommen?
Sie können Ersatz Nasenpads direkt hier bestellen und eine Reparatur einreichen oder kontaktieren Sie unseren Kundendienst gebührenfrei unter 1-888-666-5602 anklicken.Unsere Bürozeiten sind Mo-Fr: 07:00-21:00; Sa: 07:30-16:00 CST um Unterstützung zu erhalten. Bitte halten Sie Ihre Sonnenbrille oder Sonnenbrillen-Style-Nummer bereit, wenn Sie anrufen.Die meisten Arten der Nase-Pad werden kostenlos direkt an Sie gesendet werden.
Eine begrenzte Anzahl von Arten benötigen die Sonnenbrille für unser Reparatur-Team im Haus Nasenpads ersetzen eingeschickt werden.
Wie kann ich Maui Jims mit optischen Gläsern kaufen?
Alle Bestellungen für optische Gläser müssen von einem authorisierten Fachoptiker bearbeitet werden. Bitte nutzen Sie dazu unsere Händlersuche.
Ist der bruch meiner Sonnenbrille durch die Garantie abgedeckt?
Unsere 2 Jahre Garantie erstreckt sich nicht auf normalen Verschleiß oder Missbrauch. Wir bieten einen kostengünstigen Service in unserer Reparaturabteilung. Besuchen Sie repairsus.mauijim.com für weitere Informationen. Sie können uns auch per E-Mail an repair.us@mauijim.com.
Wie kann ich meine Reparaturkosten ermitteln?
Maui Jim bietet einen Leistungsstarken und kostengünstigen Reparaturservice. Bitte wenden Sie sich mit Detailfragen direkt an uns: 1-888-666-5602
Wie trete ich mit Maui Jim in Kontakt?
Für allgemeine Fragen und Informationen: sales.us@mauijim.com
Für Produktreparaturen: repair.us@mauijim.com/a>
Für Fragen zu Jobs und Informationen: hr.us@mauijim.com
Für Probleme mit der Website und Technische Unterstützung: webmaster.us@mauijim.com
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Maui Jim Inc
One Aloha Lane Peoria, IL 61615
TELEFON
Will you send me screws/lenses/parts for my sunglasses?
We do not send out parts for our sunglasses. Lenses and frame components need to be sent in for repair to have those parts replaced by our trained repair technicians. If you need to send your sunglasses in for repair, please visit our Repairs Page.
What is the best way to clean my lenses?
Cleaning & Care tips
As with any quality product, proper care will enhance and prolong the usefulness of your sunglasses and protect your investment. Your sunglasses are coated on the backside of the lens with an anti-reflective (A/R) coating which is essential in eliminating glare and is one of the three elements that make up our patented design. For optimum performance, rinse your sunglasses daily in warm water. Use a mild liquid dish or bath soap to wash each lens surface. Dry using a clean, soft, absorbent cloth. Do not use paper-based products to clean your lenses. Do not use abrasive cleaners, soaps or detergents that may leave a deposit on the lens. Do not use tissues with added lotions, lanolin, silicone or other cleaners; they will leave a film on the lens.
Scratches
The multiple coatings on your lenses are resistant to light scratching, however heavy, abusive scratching can break through the coatings and cause visible marks. Significantly help prolong the life of your lenses by removing dirt and other particles with good cleaning practices and keep your sunglasses in their case while not in use. Good cleaning practices will also help minimize scratching.
Chemicals
Certain common household chemicals will react negatively with the frame material and the metal oxides used on the coatings of your lenses. Avoid contact with acetone (nail polish remover), caustic solutions (such as glass or other ammonia based cleaners), hair sprays containing methylene (listed on label), chlorine (from swimming pools or unfiltered water) or glue.
Hard water
"Hard" water contains high levels of dissolved minerals, especially calcium and magnesium. It is "softened" by the addition of sodium during the filtering process. Everyday examples include pool water and unfiltered water, such as sprinkler water. "Hard" water can be a nuisance to sunglass wearers, as it leaves white spots on lenses after drying. To avoid spotting, simply rinse any sunglass or eyeglass with filtered (tap) water, and wipe dry with a clean cloth.
Salt water
All Maui Jim sunglasses are saltwater safe and corrosion resistant. As with "hard" water, we suggest you rinse off any sunglass with filtered (tap) water, and wipe dry with a clean cloth.
Heat
Excessive heat may deteriorate your lenses or misshape your nylon frame. Avoid placing your sunglasses where you might expect excessive heat, for example, on the dashboard of your car.
Hardware
We recommend that you visit your local sunglass retailer periodically to have them tighten the eyewire screws, attached temples and nose bridge.
Clean cloths
All new sunglasses purchased from Maui Jim include a clean cloth bag. Clean cloths are a great way to keep your sunglasses clean and smudge free. We recommend you frequently launder your clean cloth to keep if free of debris, dirt and oils that could damage your lenses. Wash in warm soapy water. Do not use fabric softener as this may leave a film on your lenses.
What is Maui Jim's return policy?
Your satisfaction is our priority. You may return your merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit. Click here to get a return label that can be used to send your package to us.











